Legal Information
Terms & Conditions
These Terms & Conditions govern your use of the Black Creek Gold Company Ltd website and the purchase of our products and services. By accessing our website or placing an order, you agree to these terms.
Last Updated: June 2026
Acceptance of Terms
Welcome to Black Creek Gold Company Ltd. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or purchase our products.
Products & Services
Black Creek Gold Company Ltd offers gold products and related services for customers worldwide. We make every effort to ensure that product descriptions, specifications, images, and pricing are accurate and up to date. However, product images are provided for illustration purposes and may differ slightly from the actual product. Product availability is subject to change without notice, and we reserve the right to discontinue or modify products at any time.
Orders & Payment
All orders are subject to acceptance and availability. An order is not considered confirmed until payment has been successfully received and verified. We reserve the right to refuse or cancel any order if fraudulent activity, pricing errors, or other exceptional circumstances are identified. Customers are responsible for providing accurate billing and payment information at the time of purchase.
Pricing
All prices displayed on our website are listed in the applicable currency and may be updated without prior notice. While we strive to ensure pricing accuracy, errors may occasionally occur. If a pricing error is discovered after an order has been placed, we will contact the customer before processing the order to provide available options.
Shipping & Delivery
We ship products to eligible destinations using trusted shipping partners. Delivery times provided on our website are estimates only and may vary depending on customs clearance, weather conditions, transportation delays, or other circumstances beyond our control. Customers are responsible for providing complete and accurate shipping information to avoid delivery issues.
Returns & Refunds
We are committed to customer satisfaction. Eligible return and refund requests will be handled in accordance with our Return & Refund Policy. Certain products, including customized or specially ordered items, may not qualify for return. Returned items must be received in their original condition and packaging unless otherwise agreed upon.
Intellectual Property
All content available on this website, including text, images, logos, graphics, product descriptions, and other materials, is the property of Black Creek Gold Company Ltd or its licensors and is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or used without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Black Creek Gold Company Ltd shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services. Our total liability shall not exceed the amount paid by the customer for the affected order, except where otherwise required by applicable law.
Privacy
Your privacy is important to us. The collection, storage, and use of your personal information are governed by our Privacy Policy. By using our website, you consent to the processing of your information as described in that policy.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the jurisdiction in which Black Creek Gold Company Ltd is legally registered. Any disputes arising from the use of this website or our services shall be resolved through the appropriate courts or legal authorities within that jurisdiction.
Changes to These Terms
We may revise these Terms & Conditions from time to time to reflect changes in our business practices, legal requirements, or website functionality. Updated versions will be published on this page with a revised “Last Updated” date. Continued use of our website after changes have been posted constitutes acceptance of the updated Terms & Conditions.
Contact Information
If you have any questions about these Terms & Conditions, please contact us using the details provided on our Contact Us page. Our team will be happy to assist you with any enquiries regarding our products, services, or policies.